”Life is an endless struggle full of frustrations and challenges, but eventually you find a hair stylist you like” – unknown.
We only want the very best for you and your hair. Here is our guide to help you get the most out of our services, offers and guest rewards.
Menu: Pick out the bits you love, drop the bits you don’t. If there is a price next to it then it is an upgrade, otherwise it’s a complimentary service; ask and it’s yours.
Booking & Re-booking: Please feel free to book with any team member at any time. Book online from our website: www.groveexperience.co.uk on-line-booking or ring 01323411852. Making your next reservation during your visit is the best way of maintaining your hairstyle and earning loyalty points. Ask a team member about the lifecycle of your haircut.
Consultations: No charge – no commitment. Speak to our designers about your hair or a particular service you may be thinking of.
Fringe Trims / Neck tidy:
Guests of the salon may drop in for a complimentary fringe trim to help extend the life span of your haircut. Guys feel free to pop in for a quick neck tidy between haircuts.
(Offer must be accompanied by a cut & finish).
Half price colour:
Every Monday as a regular offer to our guests.
To promote our Sunday opening we will also be offering half price colour services.
Send your Friends:
Recommendation is the best compliment you can pay us. Ask a team member about the benefits of our loyalty points scheme.
We are open 7 days a week with early mornings from 8am and multiple late nights till 9pm.
A fully stocked take-home shop. Anything we use in the salon can be purchased to take home with instructions from us on how to use it.
Loss or Damage:
Please ensure jewellery removed prior to or during your visit is stored safely with your personal possessions. Regrettably we cannot be held responsible for loss or damage to
personal items during your visit.
We have short stay metered parking outside ideal for cutting visits. Roads beyond here have free no limit parking, great for technical visits which can be three hours. You also have the station car park at the bottom of the road and another above the Arndale Shopping Centre. Try the long stay parking at the tennis centre at Devonshire park its close by and very fairly priced.
Please note parking is free on a Sunday.
Our training centre trains all of our Future Professionals in the salon. This extends to ongoing education for the whole team, so we constantly need models. Speak to reservations for details & prices.
Supposed to be working:
Just nipped out for a haircut? Let us know. Brought your work with you, no problem, ask a team member for our WiFi password and you can work away while you are with us.
Experience vouchers can be purchased from the salon, which are valid for a 12-month period from the date of sale. Vouchers can be used for services or take-home products.
There are times and occasions when it is necessary to cancel appointments. We request when possible 24 hours’ notice for any cancellation otherwise we may have to charge for your visit or remove loyalty points to the value of your appointment.