Testimonials

Add a Review or read those of others on the following third party sites on :

Google – Trustpilot – FaceBook – Yelp – Yell

Absolutely incredible transformation today at the grove experience. I went from being a deep red (years of red colouring) to a baby blonde and it looks fantastic. Gary and the girls are all super friendly and talked me through every stage and made my time there comfortable and enjoyable. I am so in love with my hair and cannot recommend this salon enough. Thank you guys I feel amazing 🤩. #miracleworkers 💗

Dixie Richards
Google
Jul 2021

Excellent customer service. Covid precautions are thorough. Last but not least my stylist Sally is great.

Ruth Hodges
Google
Oct 2020

Excellent results. Very friendly. Highly recommended.

David Roe
Google
May 2021

Absolutely love this place... had a short absence away from here but so glad I've gone back.

Trini Mizen
Google
Jan 2021

I’ve been going to this salon for a long time since 2006. Very friendly, welcoming, pleasant, knowledgeable staff. I’ve been seen by sally who did a terrific job with a bad hair cut I had elsewhere. I’ve seen kiki when she was a junior for colour and cut. Recently I had a colour, cut and finish by Amy who wanted to get it just right for me after having had shingles for 5 months and having scalp problems and thinning hair. I came out with thicker hair, beautiful colours, beaming like a cheshire cat feeling very happy. Thank you so much amy for making me feel and look good. I can recommend everyone. Love the half price colour days. I’ve also bought products to stop thinning hair loss which smell lovely and have lasted ages. all staff take time to listen and ensure you get a good customer service experience. Nothing is ever too much trouble even though they are always busy. From complimentary drinks to a head massage to a chair massage. Everyone is happy when they step into the salon for their experience. Looking forward to my next appointment. Merry Christmas everyone !

Michelle Thomas
Facebook
December 2017

After trying many Eastbourne salons and being disappointed with the result, I had a Top It Up appointment yesterday with Evie and cannot praise her enough and the result she achieved. Evie blended the colours perfectly and the cut was brilliant. Most importantly, she has a superb demeanour about her which suits the total ambience of the impeccable and first class Salon. Would not hesitate in recommending her and cannot wait for my next appointment ! Many thanks, Vicky Welham.

Vicky Welham
Email
March 2017

"My second visit today. Up till now a perfectly competent person has come to my home to cut my hair but oh things had got rather stale. I chose Grove cos it’s so near me and I’m very glad I did. Friendly intelligent staff who do all they can for you from the moment you walk in until you leave. Your hair is not just washed…. you get to recline in an amazing MASSAGE chair while it’s done and a head massage is part of it. My stylist is a lovely lady who does what all older ladies want – makes the most of what I have growing on my head! Everyone there clearly works as a team and the atmosphere is relaxed, happy and professional. I’m so impressed. Thank you”

Angela Pluess
Trustpilot
March 2018

After trying many Eastbourne salons and being disappointed with the result, I had a Top It Up appointment yesterday with Evie and cannot praise her enough and the result she achieved. Evie blended the colours perfectly and the cut was brilliant. Most importantly, she has a superb demeanour about her which suits the total ambience of the impeccable and first class Salon. Would not hesitate in recommending her and cannot wait for my next appointment ! Many thanks, Vicky Welham.

Vicky Welham
Email
March 2017

I went today and had a hair colour by Emma. The transformation is amazing, I couldn’t be anymore happier. She would tell me what products she’s using and the benefits of them. Overall the whole salon was lovely, including staff. Definitely recommend. Thank you Emma for doing an amazing job and spending all day doing it!!

Dannielle Roberts
Facebook
February 2017

After 7 years of being a (very dyed) red head, I spent months of endless attempts and strand tests to try and go violet. My hair was in an awful state and very resistant to colour. I had previously been promised the earth by several hairdressers, before the strand test results arrived, only to be told “You should stay red”. I went to The Grove Experience after a couple of recommendations from friends. I was not disappointed. Kiki worked on my strand tests to achieve the colour I had been after for so long. I had to have my hair bleached initially, in order for a semi permanent colour to go over the top. Again, something that other hairdressers stated would not be possible in the same day. I was very apprehensive about this, as I was concerned that the overall colour might be patchy or ‘orange’ in parts as I have dark brown roots and very dry copper ends. Kiki put me at ease about this and spent her time on my hair to achieve a very natural ‘bleached’ colour foils with a burgundy surround, before placing the violet over the top. She was very helpful with how to achieve the result I wanted. My hair is now in much better condition than before and after 5 hours of colouring, I was not charged anymore than a normal ‘full head’ of colour. Remy blow-dried my hair and did a fantastic job of making it curly and shiny, before explaining the products she had used. All of the staff were incredibly friendly and the atmosphere is lovely – not to mention those massage chairs and head massages! They even nipped out to get me lunch. Fab place with lovely people. Thank you for making me love my hair again! Next appointment already booked.

Charlie Pittman
Google Review
February 2017

Very pleased to have found such a fantastic salon – lovely environment and friendly, professional staff. I’ve had my hair done by Erin on two occasions and have been over the moon with the results. I certainly won’t be taking my custom elsewhere!

Julia Currie
Google
December 2016

Had my first experience with Gary today….greeted with a smile and cheery hello.shown to seat and offered a drink…but not just a coffee…cute glass holding sugar, love heart sweeties and biscuits…nice touch.Gary asked what I had in mind and we chose a style to suit my hair colour. Then the hair wash…well what an experience..subtle lighting and a chair that you controlled for your comfort,complete with built in massager.totally relaxing hair wash and the first time ever didn’t get soaked! Gary explained what technique he would be using during the cutting process..so I sat relaxed whilst he went to work..hair now cut and Gary showed me the various products he would using. Very happy with end result..feel years younger with my choppy,funky sorta pixie cut. Thanks Gary..will certainly be back …

Julie Edwards
Google
November 2016

I would just like to pass onto her my thanks as I have received so many compliments from so many different people. I was reluctant to have a layer put in my hair as it is quite thick and although it is shoulder length, I tend to need one length to keep the weight down – even with GHDs!! I am so happy with the amount of compliments I have received since Aimee styled my hair and it has given me a renewed confidence and is so easy to style. When I had my appointment, I asked Aimee if she minded if I just closed my eyes as I was recovering from a head cold, I opened my eyes to a much shorter and easily manageable style! Please, please pass this onto her, I am so grateful at how easy it is to style now and the compliments I have received have been such a confidence boost. Many thanks Helen (Ridge)

Helen Ridge
Email
October 2016

I visited Grove Experience for the first time 2 weeks ago and had an excellent haircut by Kiki, and will definitely stay with her, very impressed by the whole set up, both professional and good value. Regards Richard Enders

Richard Enders
Email
September 2016

Thank you very much Gio for another wonderful visit to your salon, colour, cut, blow dry and advice on products are wonderful and much appreciated. I would also like to mention Thomas, for the very relaxing wash, wonderful conversation and attentiveness. Looking forward to my next visit. : )

Janet Groves
Facebook
August 2016

Just had my hair cut and coloured by Sally today and I’m so happy with it! So friendly in there and my shampoo/head massage by Tom was great in my massage chair, really impressed with the salon. Would recommend to anyone!

Fiona Jones
Facebook
July 2016

I just had to write a review on Mia who coloured and cut my hair she was amazing the service from the beginning was great I was acknowledged straight away and offered a drink i had the hot chocolate that I have seen people mention it did not disappoint!. Mia was very patient with me as I can never decide what I want or what colour but we came up with a brilliant colour and she gave me a brilliant cut and did exactly what I asked “just keep thinning” lol. I also had the special ginger treatment which included massages again Mia did a great job. The conversation flowed and we even discussed ideas for my next visit. I’m so pleased I have finally found a salon that knows what customer service is all about Mia is a credit to the salon highly recommend her x

Holly King
Facebook
July 2016

This morning I enjoyed my first cut and finish by Remy. Was wonderful that she took the time to my likes/dislikes, loved the dim lighted hair wash area with the massaging chair. The staff very friendly including Daisy, the salon dog (so very cute)!!! Thoroughly enjoyable. Going to try and love my natural curls. Many thanks, hope to come back again real soon

Kaz Critchley
Facebook
June 2016

Wow first visit today recommended by my daughter, absolutely fantastic Giovanna is brilliant taking the time to explain the products and what she was doing step by step. If you haven’t been get down there they are amazing I feel like a new woman, a beautiful pampered experience. I will be back thank you very much xxxx

Julia Baker
Facebook
July 2016

Had my first appointment yesterday with Gary. I had an amazing consultation and took the time to listen to my individual needs. My hair looks amazing! I find it difficult to find a good hairdresser but I found he was exceptional. Can’t wait for my next visit thank you so much Gary!!

Pauline Boggis
Facebook
June 2016

Had my first cut and finish today with Aimee after being recommend by a friend. My hair feels and look amazing! All the staff are extremely friendly and welcoming! Already looking forward to my next visit! Thank you Aimee!

Gina Boggis
Facebook
June 2016

Had my first experience with Gary today….greeted with a smile and cheery hello.shown to seat and offered a drink…but not just a coffee…cute glass holding sugar, love heart sweeties and biscuits…nice touch.Gary asked what I had in mind and we chose a style to suit my hair colour. Then the hair wash…well what an experience..subtle lighting and a chair that you controlled for your comfort,complete with built in massager.totally relaxing hair wash and the first time ever didn’t get soaked! Gary explained what technique he would be using during the cutting process..so I sat relaxed whilst he went to work..hair now cut and Gary showed me the various products he would using. Very happy with end result..feel years younger with my choppy,funky sorta pixie cut. Thanks Gary..will certainly be back …

Julie Fricker
Facebook
February 2016

Had my first experience at the salon today with amiee, lovely atmosphere, amazing service and extremeley happy with my new hair, already can’t wait to visit again, highly recommended, felt very relaxed and looked after.

Saskia Reeves
Facebook
March 2016

Today was my second visit to this salon and it was as amazing as the first visit! Thank you so much to Giovanna for my fantastic hair cut & style couldn’t be happier! Iv had so many compliments and have recommended your salon! Won’t go anywhere else from now on ! Thank you, thank you, thank you !!!!! Xx

Lauren Francis
Facebook
Lauren Francis

Just wanted to say I had my appointment with Lucy yesterday for a colour and cut. She was lovely and really helpful. I’m loving my new colour and hair was so easy to style this morning. I have nothing but praise, from the moment I contacted you by email, the helpful advice you gave, the consultation with Lucy and my appointment yesterday I couldn’t have asked for more. The chance to chill out on a Friday afternoon was also a bonus. Looking forward to my next appointment.

Karen Tomkins-Brown
Facebook
May 2015

The Grove Experience completed restored my faith in hair dressers, after a few bad experiences at other salons I didn’t think I would find somewhere with staff who really listen to what I wanted and took the time to get it right! Amazing, I’ll definitely be going back!

Emma Beynon
Facebook
May 2015

Subject: Thank You Erin for my new look Message Body: Erin I just wanted to say how much I enjoyed my hair styling experience with you last Wednesday I feel more confident Much happier wth my hair “Make Over ” simple but modern You seem to understand how to cut hair which suits the client, will highly recommend Hope to return at some special occasion Kind Regards Heather Burgess

Heather Burgess
Email
April 2015

A fantastic colour, cut and style everytime. The only salon i will go to as i know they will always do a good job! girls are all lovely, would recommend to anyone.

Rachel Barry
Facebook
February 2015

Best salon in Eastbourne with staff who really take the time to know what you want.

Jacquie Holdsworth
Facebook
February 2015

A very chic modern and relaxed experience. My first visit after having the same hairdresser in London for 25 years and I would never look back. I was able to sit and chill, keep quiet or chat without feeling like I was the next gossip line. Head massage was fantastic. Attention to every detail was perfect. I was anxious as this was a big change for me and worried that the colour I wanted would be achieved but Gary put me at ease and achieved the perfect result !! Thank you sooooooooo much.

Pauline Wood
Guest survey
December 2014

My first haircut at the Grove Experience and was very pleased with the result. Jessica was very professional and welcoming. Will be making an appointment for my second haircut soon and would recommend. Lynn.

Lynn Dunbar
Email
November 2014

I’ve just downloaded the app, it’s fab! I’m a new regular customer only being enlightened to the world that is the Grove experience in the last few months. I’m a die hard Kiki fan, the woman is amazing, it’s like beauty and the beast when I come in. She transforms me from Hagrid from Harry potter into a vintage beauty. The highlight of the last few weeks was my visit to the salon, not only did I have a great cut/head of foils/blow dry but the treatment being cocooned in a snuggly blanket with the lights dimmed and an eye mask rejuvenated not just my hair but my spirits. It was real tlc when I needed it. The Grove experience is well named it truly is an uplifting experience which is full of enormously talented and very friendly staff. Since my conversion I’ve recruited people from work, my partner and anyone who comments on how gorgeous my hair is to the world of the Grove experience! I’d like to express my sincere thanks and congratulations to you for your fantastic business. Kind regards Josie Grayson

Josie Grayson
Email
October 2014

I just wanted to say that as a first-time customer here I was really impressed. The customer service from start to finish was fantastic and the haircut from Sally was of a really high standard- probably one of the best I’ve had. I am not in Eastbourne very often, but I can assure you I will be back. Many Thanks.

Neil Barnes
Letter
July 2014

????? Great place, had a brilliant cut and treatment from Erin very friendly and polite. Will be back soon! Will defo recommend to all friends and family, thank you for a lovely experience

Emily Kasparis
Facebook
May 2014

At Last I have found a Hairdressers that I am very very happy with, I got my hair cut exactly how I wanted it by kiki who has done an amazing cut, Thank you so much and cannot wait to come back.

Karen Jeavons
Polegate – Freeindex
May 2014

I always really look forward to my appointments at The Grove with Sophie. Her styling is superb and the treatments very relaxing. Ingrid Conner Solicitor

Ingrid Conner
Email
April 2014

Still loving my new haircut courtesy of Jess. Now for the colour on Sunday! Can’t wait!

Adele Carvil
Facebook
February 2014

Fabulous haircut Gary thank you so much. Feel terrific a great experience.

Debbie Theobald
Facebook
December 2013

Thank you Kiki my hair feels and looks amazing! Definitely recommending to everyone. Experience in salon is superb.Kiki is talented and highly skilled stylist . Definitely will return again

Suzanna Garbar
Facebook
October 2013

I had my hair done on Saturday by Lucy and was so, so pleased with the result. She gave me recommendations on how best to start of the process back to blonde! Larissa did my blow dry as well as washing my hair which was lovely, always nice to have a good massage! She did a lovely blow dry and I was really pleased with the end result. I’ll definitely be returning!

Rosie Jones
Facebook
October 2013

Great thanks to Gary who made me feel so much better about myself again. Really pleased with new look. Xxxx thank you. Xxxx

Leanne Swain
Facebook
September 2013

Fantastic haircuts every time I’ve been. They do exactly what you ask for! Lovely hot chocolate and coffee and amazing luxurious hair wash in the massage reclining chair. Certainly not just your average hair salon, it’s much more!

Amy Bolton
Facebook
August 2013

after being at @GroveExperience earlier my hair feels like different hair? Hasn’t felt this healthy and soft for a few years #bleachproblems

Ellie Dunton
Twitter
August 2013

“Thank you Erin for all the time and attention you gave me when I came to the salon for the first time a couple of weeks ago. After trying other hairdressers in the town and being very disappointed (the hairdresser not listening to what I needed), I was so impressed with how you understood what I wanted. The colour you chose was spot-on and it has dramatically evened out my hair (and eliminated the grey!). Thank you again and hope to see you soon for my next trim and root touch-up! “

Helen Roberts
June 2013

“This hairdresser’s is absolutly amazing and unique. I count down the weeks until I get to go again. It really is an experience. From the moment you arrive you are made to feel special. The best moment for me is not even the haircut and colour. Its the hot chocolate with marshmellows and cream!! So yummy. My partner thinks I only go for that lol. But seriously my cut and colour are always brilliant. I love the way everyone is so patient and takes time to find out exctly what you want, ad then can offer advise. There is no rushing. No pressure. And if your not happy they will do whatever they can to put it right. When I first went another hairdresser had really destroyed my hair, but Gary put my mind at ease and said it could recover. Now my hair is back to all its glowing glory and better than ever!! Ps- even where they wash your hair is amazing, with its soft lights and massage chair.”

NINA
June 2013

After being turned away from various hairdressers in Eastbourne whose stylists didn’t feel confident to tackle my hair as I am mixed raced, I found the service at The Grove Experience to be outstanding! Gio the stylist who totally restyled my troublesome hair today (1 May 2013) did a really fabulous job and really made me feel at ease and that I was in safe hands. Daisy the adorable little dog sat by my feet the whole time and made sure that everything went well 🙂 I have already booked 2 more visits to The Grove Experience and I’m really looking forward to going and being pampered like I was today. I will be recommending this salon to all of my family and friends and I’ll be taking my daughter to one of my appointments so she too can enjoy a full Grove Experience!

Sasha
May 2013

The whole Grove Experience was fantastic. I absolutely loved the massage chair in the chilled out and relaxing hair washing area, to the point that I almost fell asleep…..unheard of for me with the torture that’s usually the back wash basin! Gary cut my difficult, mind of its own, curly hair (equally relaxing) and showed me how to work the curl to my advantage. He spent a long time beforehand discussing style and cut and although I wasn’t having a colour, he patiently answered questions about my requirements, showing me his recommended colour choices and the best way forward for any future colour appointments. He showed me how to style and look after my new cut and what products would be best to use, all without any pressure to buy the products (which in my case will make me far more likely to purchase something). It’s quite pricey, but for the knowledge, experience and service, I think that it’s well worth it. After the appointment, my husband and I had been invited to the opening of a new florist in Eastbourne and I’m happy to say that I had many favourable comments about my hair; so many thanks Gary and the team and I hope to be back for the colour in about a month.

Claire R
April 2013

After my first visit to Grove Experience, I am happy to say that I got exactly what I wanted – A good cut in a very nice environment. I was especially impressed with the thorough consultation and I loved the atmosphere in the shampoo room!

Catherine
February 2013

Grove Experience and what a lovely experience it was. From my consultation . I sat down and was asked what would I like to drink, my consultation was through informative considerate and professional. Decision about style colour made appointment booked. My appointment was on time l was looked after with plenty of herbal tea . Coloured cut wash lovely massage chair at the basin blow dry and a new me I had a lovely 3 hrs and looking forward to my next appointment in 6 weeks. Friendly staff lovely salon decor.

Kimberley
February 2013

Just returned from my second colour at the grove experience with Lucy. This time I had a full head which meant I was in the salon for over two hours but it didn’t seem like that long because I enjoyed 2 complimentary cappuccinos and a glass of water, a read of some glossy magazines and a lovely shampoo experience in the lather lounge. Unfortunately this time there was another guest in the massage chair but I still got to relax with my feet up while my hair was washed and conditioned. I like the way Lucy asks me first what look I would like and then she makes suggestions and talks me through what she is going to be doing and what the end result should be. She takes care to blend the shades together and is very friendly. Each time I have visited I have enjoyed the half price colour event which is lovely and a great way to introduce guests to the colour experience at the salon. Daisy the dog is beautiful and very well behaved! I will definitely be returning and hope to become a regular… i will recommend the salon to everyone, loved my experience(s) sally

Sally Goodsell
February 2013

It may be grey and cloudy outside but when you walk in to The Grove Experience you always get a sunny smiling welcome. A nice coffee and a good magazine and you are set to go, you will walk out with your head held high knowing that you look good, who needs the sun anyway! When a local shop assistant asks you “Have you just had your hair done? It looks wonderful and the colour is fantastic, where did you have it done” The Grove Experience” I replied. A big thank you to Gio once again, I’m looking forward to my next visit 🙂

Janet Groves
January 2013

I’ve been here twice now to have my hair cut and highlighted..i came in yesterday and my hair is amazing! i dont know the womans name who done my hair but it’s brilliant, i will send all my friends and their mums to you! you are the best hair salon i have ever been to!

Lauren Sophie Harris
December 2012

Today I had my first appointment with Sally at The Grove Experience. After many disappointing visits to hair salons in the past, I was hoping The Grove Experience would change that, and I wasn’t disappointed. Sally put me at ease, took my ideas seriously and made some great suggestions. I left 90 minutes later looking and feeling fabulous and I would recommend Sally to anyone – Emma Watford

Emma Watford
November 2012

The whole experience is incredibly relaxing, yet highly professional, you are listened to when you explain what you would like done with your hair, which is very refreshing. Lucy has been doing my hair for a couple of years now, she is full of wonderful ideas to suit my hair, face shape, lifestyle etc. In fact I walked in today looking like a tramp and left feeling wonderful, great new fringe! Thank you.

Kay Barnes
September 2012

I have been a customer of The Grove Experience since it opened, having followed my hairdresser Sally from her previous salon. I have always been delighted with how the staff have treated me – friendly yet very professional. The little extras like the massage chairs and the full drink menu are really appreciated and help make a visit into a real experience. Oh, and the quality of hair treatment is great too!

Louise Wakefield
September 2012

It’s not a hair appointment it’s an experience. From the moment you enter the salon you are in a different world, leave the stress and strain of everyday life behind you and enjoy some you time. From the first discussion about your hair and what you expect from your visit to the colour, wash, cut and finish you will not be disappointed. The detail, professionalism and products all speak for themselves, and let’s not forget Daisy always happy to sit at your feet and keep you company while your colour develops!! : ).

Janet Groves
September 2012

I’ve been to The Grove Experience twice now and both times have been great. I’ve had Kiki do my hair both times and my last visit was before a wedding and I had many compliments on my hair, felt great! I also love that they open on a Sunday, more time for us 9-5ers to get our hair done at the weekend.

Hannah Curtis
September 2012

Going to the hairdressers can sometimes be a chore, but the Grove Experience is fab! The stylist spends quality time with you asking what you want and giving advice. A menu of refreshments, and hair washed in a massaging chair!!!! Overall a great place and would thoroughly recommend. A real treat!!!!

Caroline Wright
June 2012

Lucy, what a star. Given me confidence that someone finally actually knows what to do with my hair. Lovely friendly staff. What an experience. Thanks

Judy McIntosh
June 2012

“What an amazing experience. Having dreaded the hairdressers all these years and never found one to be loyal to, I’m hooked. Being pampered is an added bonus and the staff are so friendly and I have every confidence in them. Thanks.”

Judy Mcintosh
June 2012

Thank you Sally for a fab hair cut today plus colour, everyone loves the new me. In fact l looked so good a stranger came up to me at the theatre lastnight and asked me where l got my hair done as it looked fantastic so of course told her to come to see you. You are an amazing hairdresser. Xx

Hazel Levene
June 2012

Had my first Grove Experience today with Sophie and love, love, love my new do!! Would highly recommend this top knotch salon to anyone looking for the place to go to, to get what they ask for., MADE UP!!!!!!!! xxx

Amanda Zecchin
June 2012

Hi Gary, Gio, Lucy and all the team, I love this place and look forward to my appointments where all the staff make an effort to get to know you and make you feel welcome. They work as a team which is a great atmosphere to be surrounded by. The physical environment allows you to step out of your busy world and relax whilst you are there. We all deserve a little pampering so why not once every few weeks? You are rewarded for being loyal and introducing other people. I can chat or just be quiet depending on how I feel without feeling awkward for doing either. I emerge feeling valued and gorgeous…. works for me!

Jacqui Matthews
June 2012

Hi The Grove Experience Team, I was so impressed with my first appointment at The Grove Experience with Giovanna today. From the moment I stepped into the salon, I was struck by the relaxed and professional atmosphere. I was greeted by Gary immediately and felt looked-after straightaway. Sometimes entering a new salon can be an intimidating experience but your team are all so friendly and welcoming, I was immediately put at my ease. Gio could not have been more attentive with regard to my hair, listening carefully to everything I said and making suggestions that were easy to understand. I felt very happy with my hair when I left the salon and feel more knowledgeable about aftercare with the maintenance plan Gio completed for me. Your salon really has the ‘wow’ factor, especially the pamper room, and I enjoyed every minute that I spent there today. Thanks again and I look forward to seeing you in June! Sincerely, Brenda Tompkins x

Brenda Tomkins
April 2012

Do not hesitate highly recommend a visit once you have experienced the Grove Experience there will be no turning back. I go in feeling a shambles and come out feeling like a new women, thank you to all the team but especially to Lucy, just love the way they pamper you and take care of you and make you feel special.

Shirley Williamson
April 2012

I just wanted to say thank you for making my hair look beautiful. Kiki was wonderful I felt completely looked after and relaxed all day today. For the first time I had a stylist who listened to what I wanted and made it happen. She is a credit to you, I will be recommending y our salon to all my friends. Kind regards Stephanie Robinson

Stephanie Robinson
August 2011

I’m just writing to say that I used to hate going to the hairdresser – my hairdresser barely spoke to me and the salon was cramped and noisy. Now I love going to have my hair done. The environment and ambience at The Grove Experience is totally one of calm and peace. I very quickly become totally relaxed to the point that invariably I fall asleep!! The hair washing area is fantastic and the head, neck and shoulder massages are divine! Sally is always extremely pleasant and takes time to ask me if I’m experiencing any problems with my hair and what I would like to have done this time. I highly recommend The Grove Experience to all discerning people who value quality above price; it is well worth it.

Sally Walker
July 2011

I would like to say how thrilled I was with how my cut and colour looked having spent the morning in the safe hands of Lucy. It was my first time at the Salon and immediately Lucy put me at ease as soon as I walked through the door. She explained through out what products she was using and gave me hints and tips on how to keep my style looking great between visits. I can’t tell you how pleased I was with the results, my hair looks fantastic! Having little Daisy sitting on my lap, the massage chairs and the head, shoulder and neck massage with Poppy just added to the overall experience. I definitely will be returning!. ..thank you Lucy!

Lisa Kelly
May 2011

I love coming to the Grove, to have my hair cut and coloured by Hair Designer Lucy, who I can highly recommend. I trust Lucy with my hair and am always thrilled with the results. The whole Grove Experience is in a class of it’s own, welcoming staff, massaging chairs, choice of complimentary drinks, and not to forget the latest product knowledge and advice, a real gem of a salon.

Debbie Pickles
March 2011

A really BIG thank you to Sally for my haircut. What a great cut and I love it.

Sharon Reed
March 2011

Thank you Gary, I love my hair, I keep running my fingers through it, and no one at work recognised me…

Lisa Redlinski
August 2010

I had the Keratin Complex treatment at the Grove Experience last week and the results are completely amazing. My hair is usually really frizzy and hard to manage, it looks dry and I used to dream of having long glossy hair. After the treatment my hair feels really soft and silky, and I’ve been getting tons of compliments ! its never looked so healthy and shiny. I absolutely love it and definitely recommend the treatment and the Grove Experience to anyone with dry or frizzy hair. They will transform you ….

Claire Carpenter
June 2010

Me and my daughter had our hair cut and mine coloured with the lovely Sophie yesterday and were very impressed. Will 100% definitely be back…

Sue Davie
March 2010

Well I sampled the Grove Experience this afternoon with Lucy and it was all perfect.! Totally pampered, head massage, vibrating chairs, loads of interesting drinks to choose from, lovely smellies in the ladies, Dasiey the dog to stroke and lovely products and company. I came out a very happy bunny 3.5 hours later. So I definitely recommend giving Gary and his team a go…

Alison Miskin
February 2010
Last minute appointment

I really needed a haircut so I rang at 4 pm and managed to get an appointment for 5 pm the same day. I had my haircut by Taylor. The salon is very welcoming on arrival, Taylor talked to me about what I wanted doing with my hair. The chairs where you get your hair washed are fabulous, very comfortable with a relaxing massage. I had a lovely cut and blow dry with a lemon and ginger tea which came with biscuits and a mini pack of love hearts. All for £31.00. Taylor is a good hairdresser and made me feel at ease. I was given a loyalty pack which will save me money in the future on more appointments and a lovely pink pen. Definitely going back again.

Elaine
Facebook
1st September 2018
This was my first time.

This was my first time at The Grove Experience - excellent service. Very attentive, great lather lounge, amazing haircut - looking forward to my next appointment.

Rachel Faulkner
Trustpilot
October 28th 2018
First but not last

This was my first visit and I can't fault the "Grove experience". My stylist Emma was lovely and very helpful with suggestions as to how to style my overdue haircut. The massage chair was wonderful whilst having my hair washed. I will definitely be going back...

Nina
Salon spy
Oct 2019